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As part of the course students: (i) learn about the definition and
importance of professionalism in the health sector, (ii) recognize personal and
work characteristics / qualities that health care workers should have for high
professional and moral-ethical work, (iii) deepen the importance of values,
morals, ethics, and other personality traits at work, (iv) acquire the
fundamentals of effective interpersonal relationships in health care team, (v)
acquire the basic elements of communication with patients and their significant
others. Chapters of the course: 1) Professionalism: definition, elements and
characteristics, factors at the individual, organizational and societal level;
Professionalism versus new managerialism, the role of regulatory mechanisms and
expert bodies, social media and professionalism. 2) Ethics in health care: the
concept of ethics (deontological, ontological), the concept of morality and
moral development; relevant national and international codes and their
implementation in practice 3) Personal data protection: legal issues, ethical
and moral principles, case studies from practice 4) Personal work ethic and
personal qualities of healthcare workers / qualities associated with ethical
and moral work: integrity, empathy, altruism, personal work ethic, reflective
practice, patient advocacy, personal and professional development from novice to
professional; 5) Teamwork in healthcare: characteristics, types of teams in
health care, factors of effective teamwork, communication and other processes in
teams, team development, leadership and effective leadership styles; 6)
Communication with patients and their significant others: the concept of
therapeutic communication elements and characteristics of the therapeutic
communication, building trust and empathy in communication, features and
elements of therapeutic communication with patients’ relatives and significant
others.