Content
- Lectures: 6 hours
- Seminar: 14 hours
- Exercises 10 hours
- Independent work: 60 hours
Subject carrier
Description
Introduction to communication
a. Definitions and models of communication
2. Context and situations in the communication process
a. Interpersonal communication
b. Non-verbal communication
c. Internal communication
d. Communication in groups and teams
e. Interpersonal communication disorders
f. Intercultural communication
3. Strengthening competences through professionally specific situations
a. Patient-centered communication
b. Counseling
c. Active listening
d. Conflict management
e. Communicating with difficult interlocutors
f. Skills in written communication
g. Skills in spoken communication
h. Public presentations
