Communication

Content

Subject carrier

Description



1. Introduction to communication a. Definitions and models of
communication 2. Context and situations in the communication process a.
Interpersonal communication b. Non-verbal communication c. Internal
communication d. Communication in groups and teams e. Interpersonal
communication disorders f. Intercultural communication 3. Strengthening
competences through professionally specific situations a. Patient-centered
communication b. Counseling c. Active listening d. Conflict management e.
Communicating with difficult interlocutors f. Skills in written communication g.
Skills in spoken communication h. Public presentations

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