Management, Quality and Law in Health Care

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MANAGEMENT IN HEALTH CARE 1. DEFINITIONS 1.1.Organisation 1.2.
Organisation of work 1.3. Human resources management 1.4. Human resources
management 2. BASIC THEORIES OF ORGANISATION 2.1. Classical organisational
theory 2.2. Scientific management 2.3. Administrative management 2.4. The
bureaucratic model 2.5. Human Relations Theory 2.6 Behavioural theories 2.7
Contemporary theories 3. MANAGEMENT 3.1. Levels of management 3.2. Tasks of
managers 3.3. Organisational structure 4. MANAGEMENT 4.1. Theories of human
resources management 4.2. Human resources plan 4.3. Job analysis and job
description 4.4. Recruitment and selection 5. WORK DESIGN AND QUALITY OF WORKING
LIFE 5.1. Objective working conditions 5.2. Subjective working conditions 5.3.
Delegation 5.4. Negotiation 5.5. Other management topics 6. QUALITY MANAGEMENT
6.1. Quality in healthcare 6.2. Quality in nursing 6.3. Economics vs quality
7. DIVISION OF LABOUR MODELS IN NURSING 7.1. Professionalism 7.2. The holistic
nursing model 7.3. Functional division of labour model 7.4. Team model 7.5
Primary care model 7.6 Typical case management 8. ORGANISATION OF NURSES AT
LOCAL, NATIONAL AND INTERNATIONAL LEVEL Other topical issues LAW IN HEALTH CARE
1. INTRODUCTION TO LAW AND INTRODUCTION TO HEALTH LAW; Basic concepts 2. LEGAL
SOURCES FOR THE ORGANISATION OF HEALTH CARE; Constitution, laws, regulations,
international sources; 3. PROTECTION OF HUMAN RIGHTS IN HEALTH CARE AND HEALTH
ACTIVITIES; Legal regulation of human and patient rights and their enforcement;
4. ORGANISATION OF THE HEALTH CARE SYSTEM IN THE RS BASICS OF QALITY AND SAFETY
IN HEALTH CARE 1. Defining quality and safety in healthcare 2. Quality and
safety in healthcare a. Motivation and commitment to quality and safety
b. Comprehensive integrated healthcare c. Teamwork, interprofessional
collaboration and learning for quality and safety d. Evidence-based action
3. Tools for quality and safety in healthcare a. Development and application of
standards in healthcare b. Safety deviation and safety risk management system
c. Development of a safety culture d. Infection control in healthcare for
quality and safety of care e. Healthcare documentation and information system
management 4. Measuring quality and safety in healthcare a. Measuring patient
and staff satisfaction and experience b. Quality indicators c. Surveillance in
the healthcare sector d. Obtaining quality certification e. Patient complaints
and exercising the right to adequate, quality and safe healthcare 5. Integrated
quality and safety management in healthcare

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