Subject carrier


1. Introduction to communication
a. Definitions and models of communication
2. Context and situations in the communication process
a. Interpersonal communication
b. Non-verbal communication
c. Internal communication
d. Communication in groups and teams
e. Public relations
f. Forms and channels of communication
3. Strengthening competences through professionally specific situations
a. Rhetoric
b. Counseling
c. Active listening
d. Conflict management
e. Communicating with difficult interlocutors
f. Skills in written communication
g. Skills in spoken communication
h. Public presentations